> For the complete documentation index, see [llms.txt](https://docs.trendswap.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.trendswap.app/faq.md).

# faq

Everything you need to know about TrendSwap, credit passes, video generation, and platform capabilities.

## General Questions

<details>

<summary>What is TrendSwap?</summary>

TrendSwap ([trendswap.app](https://trendswap.app/)) is an AI video studio that recasts solo portraits into viral TikTok, Reels, and Shorts video trends with 100% facial identity preservation and pre-synced master audio.

</details>

<details>

<summary>How is TrendSwap different from traditional video generators?</summary>

Traditional tools require complex ComfyUI nodes, prompt engineering, and manual audio editing. TrendSwap offers one-click viral templates with guaranteed facial likeness, dynamic handheld camera tracking, and pre-synchronized audio hooks.

</details>

<details>

<summary>Do I need to install any software?</summary>

No. TrendSwap runs entirely in your web browser on mobile (iOS Safari, Android Chrome) and desktop computers.

</details>

## Photos & Generation

<details>

<summary>What kind of photo works best?</summary>

A front-facing, well-lit portrait photo taken from the chest up. Avoid sunglasses, heavy masks, extreme side profiles, or heavy beauty filters.

</details>

<details>

<summary>Can I use photos of my pets?</summary>

Yes! Front-facing portraits of cats, dogs, and pets work wonderfully in templates like *Smalltown Boy*, *Hit the Road Dude*, and *Baby Knight*.

</details>

<details>

<summary>How long does video generation take?</summary>

Typically between **2 and 4 minutes**, depending on server GPU queue volume and selected resolution.

</details>

## Pricing, Credits & Refunds

<details>

<summary>Are there recurring monthly subscription fees?</summary>

No! TrendSwap operates on a one-time pass model. You pay once for credits, and those credits never expire.

</details>

<details>

<summary>What happens if a video generation fails?</summary>

Our **Zero-Ticket Auto-Refund** system detects the failure and immediately credits the exact amount back to your account balance automatically.

</details>

<details>

<summary>What payment methods are accepted?</summary>

We accept all major credit and debit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and Link via Stripe.

</details>

## Multi-Language & Integrations

<details>

<summary>What languages does TrendSwap support?</summary>

TrendSwap is natively localized in 4 languages: English (`en`), Spanish (`es`), Japanese (`ja`), and Simplified Chinese (`zh`).

</details>

<details>

<summary>Can I automate video creation via API?</summary>

Yes! We offer a Model Context Protocol (MCP) server, a Zapier integration app, and a RESTful API. See our [Developer Integrations](/integrations/mcp-server.md) for details.

</details>


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